• 1

FAQ's

  • 1. Why should I use the DiaperChamp instead of a normal trash bin? +

    If you don't want to smell the previous diaper when you put the new one in you will have to use an odourless diaper pail, the most economical system is The DiaperChamp because this is the only odourless diaper pail in which any bag can be used. You won't have to buy the expensive refill cassettes because you can use a normal plastic bag. Read More
  • 2. Which size DiaperChamp do I need? +

    There a 3 different sizes available, the regular (for 30 diapers) and the medium size (for 50 diapers) are most popular for families at home. The large size (for 75 diapers) is mostly used in kindergartens, nurseries and creches. Read More
  • 3. How can I change the bag without odour leaking? +

    You can change the bag by pressing the handle with 1 hand and pull the upper part up, the bag is now still in the bagholder and the upper part of the DiaperChamp is still attached to the bag. Then squeeze the most upper part of the bag and press with your other hand on the button to make sure the bagholder is removed from the upper part. Pull the bag out of the pail and throw the bag away. (See the instruction video on the website)  Read More
  • 4. Where can I buy the DiaperChamp? +

    The DiaperChamp is sold in more than 40 countries in the world, do you want to know where the DiaperChamp is sold in your country? Email us via the website or contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. Read More
  • 5. How can I check if I use the right bag? +

    When you place the bag through the bagholder, the lower part of the bag should hit the bottom of the DiaperChamp. In that case a heavy (full) bag can never fall down. Watch out: from the outside you cannot see the plastic bag, if you can see a part of the bag, the bag is probably fold up over the pail instead of through the bagholder. The upper part of the plastic bag should be folded in the pail and not over the outside of the pail. If the bag is not placed in a correct way odour can leak out. Please check the instruction video on the website. Read More
  • 6. I cannot turn the handle anymore, what is the problem? +

    There might be a cloth or a baby wipe between the reverse piston of the DiaperChamp. When the handle is in a horizontal position you can pull off the upper part. You can easily clean the DiaperChamp by taking it apart, please check the instruction video on the website to see how you can take apart the different pieces of the DiaperChamp. The DiaperChamp can be cleaned in the dishwasher. Please be aware that the silicon rings and the piston cannot be placed in the dishwasher, these pieces can be harmed by too strong cleaning agents. Read More
  • 7. Can I use my DiaperChamp for other trash as well? +

    The DiaperChamp is only suitable for diapers so we don't advise to use it for other trash. Read More
  • 8. I have a blue DiaperChamp, can I converse my DiaperChamp to a silver one? +

    Unfortunately you cannot take all the blue parts off, there are some other solutions to 'pimp' your DiaperChamp. At Ikea for example you can buy stickers which you can use to refresh your DiaperChamp! Let us know and send us a picture of your 'new' DiaperChamp, the best collections will be rewarded!! (email: This email address is being protected from spambots. You need JavaScript enabled to view it.Read More
  • 9. How often should I change the bag? +

    We advise to change the bag every 3 days, of course this depends on the odour of the diapers. When your baby only drinks milk the odour is less intense versus a baby who eats meat and vegetables. In summer when the temperature is rising it's necessary to change the bag more often. We also advise to 'air' the pail of the DiaperChamp once a week (outside) because odour can be sticked to the plastic. Read More
  • 10. If my DiaperChamp is leaking odour, what can be the problem? +

    Please check the following:   Is the bag placed in the right way? This means you cannot see (a piece) of the bag from the outside of the DiaperChamp, the bag should be placed through the bagholder and the upper part of the bag should be folded around the bagholder. If the bag is not placed in the right way odour can leak out. Odour can be sticked in the plastic pail, you can clean the pail and let it air outside for at least an hour. The handle of the DiaperChamp should always be in a horizontal position, only in this position the DiaperChamp is odour free. When you turn the handle and the bag is almost full little odour can leak out but when the handle is in the horizontal position again the DiaperChamp is odour free. Use the right plastic bag, it should hit the bottom and cannot be too thin. After some years the silicon rings can be worn out, when you checked the options above and the DiaperChamp is still leaking odour, please send us an email at: This email address is being protected from spambots. You need JavaScript enabled to view it.. You can order a new pair of silicon rings. (only for EU customers) In the USA and Canada DiaperChamp is sold via Babytrend, please contact Babytrend via www.babytrend.com Read More
  • 11. Is the DiaperChamp suitable for incontinence materials and injury materials in hospitals? +

    The DiaperChamp (upper part) is not large enough for the bigger incontinence diapers. In Q3 in 2011 there will be a new product available which is especially made for incontinence and injury materials: This pail is called the Odocare.   If there are questions you can contact: This email address is being protected from spambots. You need JavaScript enabled to view it. Read More
  • 12. Which (size) plastic bag can I use? +

    This depends on the size of your DiaperChamp: -DiaperChamp Regular: 20/25 liter plastic bag -DiaperChamp Medium: 50/60 liter plastic bag   -DiaperChamp Large: 80 liter plastic bag Read More
  • 1

 

About us

Garland Company BV was founded in 2002 in the Netherlands, Gorssel.

We are a small, resourceful and creative team that focuses exclusively on developing baby hygiene products.

Contact

Garland Company B.V.

Hoofdstraat 45B-105

7213 CR Gorssel

+31 (0) 20 53 050 40

info@garland.nl

 

Our brands